Receptionist / Client Relations The Receptionist coordinates the needs of the client with the processes of the clinic. They meet, greet and direct patients and clients as they come through our doors. They answer phones, make appointments and keep records maintained with current information. The Receptionists call clients for patient updates and appointment reminders. They also prepare invoices and take payment for services provided. Out Patient Nurse (OPN) The OPN is the connection between the Receptionist, the client and the doctor. They do this by facilitating the movement of client from waiting room to exam room, being a knowledgeable friend for the patient, and anticipating the needs of the doctor both for assistance and information. They are the ultimate multi tasker. Veterinary Assistants / Caretakers The Assistants job is to help both the LVTs and Doctors in caring for both patients and hospital. They see to our hospitalized patients needs, feeding, watering, exercising and bathing as required. They keep pets and cages clean & dry and help monitor their moods, appetites and elimination processes. They do laundry. They receive, unpack and stock needed supplies and keep the clinic and grounds clean and tidy. Licensed Veterinary Technicians LVT The Technician Team provides nursing care for your pets. They assist the Doctors in providing medical care for patients and education for clients. They help in surgeries, take x rays, do in house laboratory testing, perform dentistry, monitor patients, prepare prescriptions and instruct clients about care, products and services.